Payment Policy

Pricing and Payment Terms


Users of the Merch Capital FZE platform agree to pay the applicable fees for the products provided by Merch Capital FZE. The fees for each product will be clearly communicated to the user prior to initiating the service request. 


Payments for products can be made through various accepted methods, which are elaborated in the platform, including but are not limited to cash on delivery, bank transfer, credit/debit cards, and Tabby.


By providing payment information, users authorize Merch Capital FZE to charge the designated payment method for the total amount of fees incurred for the requested products. Merch Capital FZE will not process any services until payment has been successfully processed and received. Delays in payment processing may result in delays in the provision of products. All fees are quoted in the currency specified by Merch Capital FZE, and users are responsible for any applicable taxes, duties and or other governmental charges associated with the product. 


Refunds for products are subject to the Refund Policy outlined in the terms and conditions, with Merch Capital FZE reserving the right to refuse or issue partial refunds at its discretion. Merch Capital FZE retains the right to change the pricing of its products at any time, although changes will not affect products for which payment has already been made. Users with billing disputes or questions are encouraged to contact Merch Capital FZE customer support for assistance in resolving the issue.

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